Awesome service great people

1st time customer and could not be more pleased. No high pressure from the salesman Chris or Sales Manager Brad. Finance manager Eddie did try to sell me an extended warranty but there was no high pressure to purchase. Gave my offer and told them I would not budge and my offer was excepted.

So, I would like to leave a slightly more positive review regarding the previous incident that occurred last year. Shortly following the incident, the front axle started making a loud clunking noise when taking a slow hard right turn. I ended up taking the car to 3 additional dealerships, all who said there was nothing wrong with it. This went on for 9 months. So I decided to call Coastal Chevrolet and spoke with Candy, I explained to her what was going on, along with also discussing the incident that happened last year. She was very pleasant & apologetic, and I explained how I wanted to keep using their service center because of the staff being so friendly and accommodating. The service center staff are truly amazing. Anyways she got me an appointment to evaluate the noise from the front axle along with addressing some rattling noises in the back. They tried to fix it the first time with no success so I called back to make another appointment. I spoke with Tyler from service department, and Candy who immediately asked me to leave my car there overnight so they could address the problem once and for all. Well they did fix the problem and 3 months later I am having no more issues with either problem. I am extremely happy and impressed with Tyler and Candy at the service department, because I feel like they went above and beyond to fix my problem when they might not have wanted to because of the incident prior to this. I will be continuing to bring my truck to Coastal Chevrolet because of their outstanding efforts to resolve my ongoing problems. I guess oftentimes people focus on the negatives and fail to mention the positives. This time, it was a very positive outcome, and I am glad I returned Coastal Chevrolet because they were willing to try to resolve the issues with the truck. Candy and Tyler, thank you very much, and look forward to seeing you guys again soon.

Great value. JD Tideland Ford, and Lincoln. I have been dealing with that dealership for many years and now I switched over to follow JD

Always an awesome job. Their service department is the best!

I dealt with Chris O'Shea and John Paglio. They were super helpful. And

The service was great and easy, working with Mr. Mitchell made getting my first car wonderful.

We have done business with their Nissan half since 1988. Their team approach to interacting with customers is refreshing. They work hard to take care of customers.

Boston Pete found me my perfect dream convertible. He made my buying experience quick, fun and easy!! Everyone at Coastal was GREAT!! If you need a car, go see Boston Pete. You’ll be glad you did!!

Very honest & professional dealership!

The service department is very good 👍

Fabulous and very friendly staff!!!

We were visiting from out of town when our check engine light came on. I wanted to know whether it was drivable to home or not. I called Patrick. He got us in 10 mins later (literally drove right over to them) and Sonya read the codes as soon as we got there. Determined it was safe to drive home. Great service.

Great Service!

Excellent service Bobby Hogan is your number one sales guy don't use anybody else he is amazing

I previously had a bad experience with Coast Chevrolet, when attempting to have my 2019 GMC Sierra's a/c replaced. I was contacted by the shop manager (John), who expressed his sincere apologies for the mishandling of the problem. He and his team proceeded to acquire the part from another state, express deliver, and install the part, all while keeping me informed of the progress. My vehicle was returned to me after being in the shop for one day. All systems checked out okay, and I have not had a problem with the vehicle since. Kudos to the maintenance staff for a job well done.

Awesome service.

We recently purchased a used 2009 Chevrolet Traverse from Coastal Chevrolet on Pawleys Island. The dealership was fair, honest and friendly and a pleasure to work with. Our sales representative, Kimberly Brown, provided thorough information about the history of many used cars in the lot and was able to answer or find the answer to all the questions we asked (and we ask lots of questions!) We found her to be responsible, kind and personal, more of a friend than a sales person. Kimberly's kindness combined with an outstanding work ethic make Kimberly an excellent sales representative, and we highly recommend her services.

My experience with Braxton and Brandon was simply amazing!! If you are looking to purchase a car with ease go see them! You want regret it! I am in love with my Traverse

Great friendly service with a smile

Fantastic buying experience. My salesman Jeff Stinson, wasn’t pushy at all, he brought a whole new approach to being a salesman. I would highly recommend him at coastal

Coastal Chevrolet Cadillac is awesome! It was the best buying experience I have ever had at a car dealership. Jeff Stinson is an excellent Sales Consultant and provided great customer service! Thank you!

After doing some shopping for a pre-owned car, my wife and I went to see one of the vehicles I had found on line at Coastal Chevrolet - Cadillac - Nissan. When we arrived at the dealership, we noticed that the car we had come to see was pulled up and awaiting our arrival and subsequent test drive. Jeff Stinson greeted us and took care of getting us started. Upon our return from the test drive, Jeff thoroughly answered any questions we had about the vehicle. When we told him we would like to purchase the vehicle, he efficiently completed the details of the sale which were his responsibility. He then turned us over to the Finance Manager, Chris O'Shea. Chris then nicely completed his part of the transaction. I must say that Jeff is my idea of what a salesperson should be. He was knowledgeable, courteous, patient and honest and there was never a hint of any kind of pressure during the process. I have no hesitation in recommending Jeff to anyone thinking of purchasing a vehicle, new or pre-owned. And I think it's important to note that Coastal is a family-owned dealership, which I believe makes a significant difference in the buying experience. We will certainly consider them when a future need arises.

Thanks to everyone for giving us the best experience possible, especially during the threat that this nation is under. My family felt safe and protected while we were there and the customer service we received exceeded my expectations. Be safe and God bless!

Nice new facility, great friendly people, and a professional job throughout Thanks Jeff